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Customer service software for customer-first teams

The best customer service software for customer-first teams. Industry-leading email and live chat support.

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Features

Beautiful analytics to grow smarter

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by 4,000+ startups.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

  • Leverage automation to move fast
  • Always give customers a human to chat to
  • Automate customer support and close leads faster
The DrumKit dashboard: revenue, page views and customers.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

  • Keep your customers in the loop with live chat
  • Embed help articles right on your website
  • Customers never have to leave the page to find an answer

Manage your team with reports

Measure what matters with DrumKit’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.

  • Filter, export, and drilldown on the data quickly
  • Save, schedule, and automate reports to your inbox
  • Connect the tools you already use with 100+ integrations
The DrumKit dashboard: revenue, page views and customers.

Start your free trial

Get up and running in less than 5 minutes.

Hire faster

A seamless experience for candidates

Treat candidates with a rich careers site and a wonderful application process.

The DrumKit dashboard on a phone.
DrumKit has saved us thousands of hours of work. We’re able to attract talent and close hires much faster.

— Renee Wells

Hiring Manager, Quotient
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Join 4,000+ startups growing with DrumKit

Start your 30-day free trial today.

The DrumKit dashboard: revenue, page views and customers.

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