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A month of designing on the road
Lisbon, Kyoto and Tasmania

Four of us swapped Collingwood for Lisbon, Kyoto and a van in Tasmania. Here’s what remote design taught us.

Annie Stanley

Published in Leadership

In March, four of us left the Collingwood studio for a month. Megan went to Lisbon, Johnny to Kyoto, and Alisa and I shared a camper van around Tasmania. We kept our jobs, our meetings and our deadlines. This is what we learned about designing from somewhere else.


Introduction

The trip started as an operations question. A third of DrumKit already works remotely, and every few months someone asks whether they could work from overseas for a while. Rather than write a policy from the office, we decided to try it ourselves first and write the policy from what happened.

We set three rules before we left. Everyone kept at least four hours a day inside Melbourne’s working hours. Nobody missed a design review. And each of us wrote a short note every Friday about what worked and what didn’t, which is where most of this post comes from.

A man working on a laptop in a low wooden chair in a quiet, sunlit room.
Johnny’s rented room in Kyoto: a chair by the window, a laptop, and only two hours behind the studio.

Time zones shaped everything. Johnny was barely out of step with Melbourne, and his month felt like working from home with better food. Megan in Lisbon overlapped with the studio for a narrow window each evening, so she moved her reviews there and did her deep work in the quiet mornings, long before anyone in Australia was awake.

The time zone wasn’t the problem. The problem was every decision that only existed in someone’s head, or in a meeting I hadn’t been in.

Megan Sims, Product Designer

That became the theme of the month. Anything written down travelled perfectly. Anything said out loud in a corridor didn’t travel at all.

In the van, the problem was not time but signal. Alisa and I learned to plan our days around towns with good coverage, to download files before a long drive, and to keep reviews asynchronous. DrumKit opens a library offline and syncs when it finds a connection, which turned out to matter more than any of us expected.

Alisa ran two rounds of customer interviews from a campsite on the Freycinet Peninsula, sitting in the front seat with a hotspot wedged against the windscreen. The recordings were fine. The kookaburras made the transcripts interesting.

Software and tools

We didn’t buy anything new for the trip. The whole kit was a laptop, headphones, a phone with a local data plan and the same tools we use in the studio every day.

What changed was how we used them. Comments replaced quick questions across a desk. Branches replaced “can you look at this now?”. Every review came with a short recorded walkthrough, so someone eleven hours away could watch it over coffee and reply in writing.

The one thing we would pack differently is a proper chair. Megan’s flat had a beautiful balcony and a kitchen stool, and by the second week her back was filing its own Friday notes. Next time the budget covers a coworking desk in any city with a long stay.

Habits we kept

By the end of the month we had a list of habits we have kept since coming home, because they made the studio better too.

  1. Write every decision in the file it affects, with the reason and a name beside it.
  2. Record a two-minute walkthrough for any review someone might miss.
  3. Protect one overlap hour a day, and keep everything else asynchronous.
A woman holding a camera, smiling, perched on a desk with a laptop and plants beside her.
Alisa sorting interview photos between drives, on one of the days with good signal.

Did the work suffer? We measured what we always measure: review turnaround, handoff questions from engineering and the number of components shipped. All three held steady, and review turnaround improved, because written feedback arrived in one place instead of trickling in across a day.

What suffered a little was the chatter, the overheard conversation that turns into an idea. We haven’t solved that, and we are not sure a policy can.

What’s next?

From January, anyone at DrumKit can work from anywhere for up to six weeks a year, with the same three rules we tried. Our Friday notes became the guide, and it lives in the handbook for everyone to improve.

We are also building some of what we missed into DrumKit itself. Recorded walkthroughs pinned to a frame are in beta now, and offline editing for whole projects, not just libraries, is on the public roadmap.

If you design on the road, or want to, we would love to hear what gets in your way. Reply to the newsletter; every answer reaches a real person on the team.

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